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Job Title: Wholesale Customer Service Representative
Company Name: Giant Eagle
Location: Bedford Heights, OH
Position Type: Full Time
Post Date: 12/05/2025
Expire Date: 02/03/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale
Job Description
Wholesale Customer Service Representative

Job Summary

Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.

Job Description

  • Experience Required: 1 to 3 years
  • Experience Desired: 1-2 years of clerical experience, General office work experience
  • Education Desired: High school diploma or equivalent
  • Education Desired: Bachelors Degree


Job Responsibilities

  • Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
  • Assist other clerks in the wholesale sales department as needed.
  • Issue customer credits accurately and on a timely basis.
  • Input retail prices for wholesale accounts.
  • Input, print, and distribute ad plans for assigned stores and/or groups.
  • Review all customer pricing, credits, and commitments for accuracy.
  • Assist in inputting ad pricing for wholesale customers.
  • Place commitments to buyers as requested by the wholesale customers.
  • Control mail and general information distribution to customers.

About Us

At Giant Eagle Inc., we\u2019re more than just food. We\u2019re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It\u2019s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We\u2019re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
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Contact Information
Company Name: Giant Eagle
Website:https://jobs.gianteagle.com/us/en/job/GIEAUS380826EXTERNALENUS
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